Clients
Getting started
- ★ What is Stock Imagery?
- Five tips for starting a design brief!
- Get an NFT on 99designs
- Which web builder should I choose?
- What is the 99designs ‘Personal Creative Consultant’ service?
- How do I use the designer search tool?
Policies & processes
- What should I do if someone asks for payment to be made outside of 99designs?
- How do I purchase Stock?
- Who purchases stock art, the customer or designer? When?
- Guidelines and policies at 99designs
- Client Guidelines
- 100% Money-back guarantee? For real?!
Contests
- Logo & website contest, how does it work?
- What files should I get at the end of a design contest?
- How do I run a successful Platinum design contest
- How to markup a design to provide feedback
- How do in-contest filters work?
- Can I make my public contest private?
Projects
- Getting matched with a designer
- Understanding project stages
- Managing your Wix website
- Get a Wix website on 99designs
- Sending print-ready files to VistaPrint
- Granting Square Online access to Experts
Accounts
- Everything you need to know about our single account update
- Two-Factor Authentication
- What are 99designs’ local domains?
- How do I tell if an email is really from 99designs?
- I was sent a link to 99designs. How can I tell it's real?
- What details of mine are public?
Payments
- Payment-related impact of sanctions on Clients in Eastern Europe
- Sales Tax on Purchases
- I have a successful charge for a payment on 99designs, but I can't find my contest or project. What should I do?
- I received an offer for a discounted 99designs package. How can I tell it’s real?
- Why should payment and communication be done through 99designs?
- How many credits do I have?
Working with designers
- Three key steps to giving feedback
- How can I see what the local time is for a designer?
- Favoriting a designer
- Designer availability and responsiveness
- How do I continue working with my winning designer after the contest?
- Can the designer send me the completed design via email?