Clients
Getting started
- ★ What is Stock Imagery?
- Five tips for starting a design brief!
- Get an NFT on 99designs
- Which web builder should I choose?
- What is the 99designs ‘Personal Creative Consultant’ service?
- How do I use the designer search tool?
Policies & processes
- What should I do if someone asks for payment to be made outside of 99designs?
- How do I purchase Stock?
- Who purchases stock art, the customer or designer? When?
- Guidelines and policies at 99designs
- Client Guidelines
- 100% Money-back guarantee? For real?!
Contests
- Logo & website contest, how does it work?
- What files should I get at the end of a design contest?
- How do I run a successful Platinum design contest
- How to markup a design to provide feedback
- How do in-contest filters work?
- Can I make my public contest private?
Projects
- Getting matched with a designer
- Understanding project stages
- Managing your Wix website
- Get a Wix website on 99designs
- Sending print-ready files to VistaPrint
- Granting Square Online access to Experts
Accounts
- Everything you need to know about our single account update
- Two-Factor Authentication
- What are 99designs’ local domains?
- How do I tell if an email is really from 99designs?
- I was sent a link to 99designs. How can I tell it's real?
- What details of mine are public?
Payments
- Payment-related impact of sanctions on Clients in Eastern Europe
- Sales Tax on Purchases
- I have a successful charge for a payment on 99designs, but I can't find my contest or project. What should I do?
- I received an offer for a discounted 99designs package. How can I tell it’s real?
- Why should payment and communication be done through 99designs?
- How many credits do I have?
Working with designers
- Three key steps to giving feedback
- How can I see what the local time is for a designer?
- Favoriting a designer
- Designer availability and responsiveness
- How do I continue working with my winning designer after the contest?
- Can the designer send me the completed design via email?
Designers
Getting started
Policies & processes
- 99designs Sanctions Policy
- Can I use an existing font in a wordmark logo?
- Non-Circumvention Policy
- How the 99designs report system works
- Stock Image Declaration
- How do I report a copied or stock design?
Contests
- Entering your first contest
- Using Adobe Stock
- Do I need to declare placeholder imagery?
- How to use the cropping tool
- How do I submit a design into a contest?
- How do I use a design brief?
Projects
- Entering a new project
- Using Browse Projects
- Starting a project
- How do I get certified for Squarespace projects?
- What are the options for collecting payment in a 1-to-1 Project?
- Can I upload my own terms to a project?
Accounts
- ★ What are the benefits for each designer level?
- ★ Optimizing design descriptions & tags in your portfolio
- How do I get certified for Wix projects?
- Payment-related impact of sanctions on site users in Eastern Europe
- Payment-related impact of sanctions on Designers in Eastern Europe
- How do I get certified for Square Projects?
Payments
- What's going on with my pending payout?
- How do I edit my Payoneer payout request details?
- What is a payout and how do I request one?
- Which payment providers does 99designs use?
- What are earnings?
- What fees do you charge for 1-to-1 Projects?
Working with clients
- Print formatting and exporting print ready files
- Prepare print ready files for clients using VistaPrint
- Responding to public reviews from clients
- How to deal with unresponsive clients in 1-to-1 Projects
- What is a Logo & brand guide contest?
- How do I become certified for Logo and Brand Identity Pack Contests?