Why should payment and communication be done through 99designs?

Keeping your communication and payment on 99designs helps us protect you. Here are a few other ways that you're protected under our Terms of Use, refund policy, secure ‘pay-and-hold’ system in 1-to-1 Projects, Copyright Transfer Agreement, and other safeguards.

Completing payment or communicating outside 99designs makes it hard for us to assist you in fulfilling Copyright transfer, to protect your personal information, and puts you at risk of fraud, phishing or other security issues.

If you're looking for a way to continue working with your contest designer, you can invite them to a project. 

How to report suspicious messages

If someone is asking you to pay off-site or through another company, report it to us immediately. Contact payments@99designs.com to forward an email or link us to the message.



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