When and how do I report a contest?

You should report any contest that you see breaking the 99designs user guidelines. This way, you can help keep 99designs a great community for both designers and clients.

These are the main problems we’d like you to report to us:

1.  No winner chosen: If a guaranteed contest has become locked, please report it so we can remind the client to return and select a winner.

2.  Wrong category: Sometimes clients need a little help knowing where their contest fits. Please let us know when a client has gotten it wrong and we’ll fix it.

3.  Non-design requests: If you see any contests asking for services we don’t provide (such as business naming, slogan/tagline copywriting or, coding/development work), please report them — even if some designers are willing to provide the extra service. 

4.  Too many deliverables: This is not allowed, even if some designers are willing to complete more than one task for the contest. Please report these contests and we’ll work with the client to create a fair and reasonable contest.

5.  Handover: Client unresponsive or payment yet to be released? Those are just a couple examples of issues you can report under this topic which is for all things handover related. 

6.  Potential fraud: If anything about a contest strikes you as a little odd, let us know. It may be something in the brief, a comment on the contest, or maybe there’s something not right about the selected winner. Whatever it is, we will get to the bottom of it.

Remember, these issues should be handled privately by a 99designs Admin. Please don’t post public comments about any of these problems — that will only to lead to damaged reputations and refunded contests.

 

Take these steps to report a design contest to us: 

1. Click 'Help Center' in the top right side of the menu bar

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2.   Click 'Submit a request' in the upper right side of the page2.png

 

3.  Select 'I am a designer' from the drop-down menu

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4.  Submit your report by:

• filling in the request form to describe what is wrong with the contest as it relates to the list of items above

• then, make sure to select 'Design Contests' from the 'Choose a Topic' drop-down menu

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