We've partnered with Square to provide clients with a professional design option when building out their Square Online website. Below are options for clients who have any questions or issues that need support from either 99designs or Square.
All work done on a Square Online website happens through Square Online's design platform. The project on 99designs, on the other hand, is where you collaborate with your expert by discussing your needs, providing feedback, and pay for the design work. Once your project is launched, the brief will be available via the "Projects" section within the "Your Work" tab in the 99designs website header. (https://99designs.com/work/in-progress)
For help with anything related to a Square Online 1-1 Project on the 99designs side, please reach out to our support team via email at support@99designs.com, use our online chat feature or give us a call! This link outlines all of our support options.
For questions or help with anything related to the creation of a Square Online website or Square sales features, please visit Square's thoughtfully curated Support Center.