What should I do if someone asks for payment to be made outside of 99designs?

It's very important that you not send or accept money outside of the 99designs website. Let us know immediately if you're contacted with this request.

Processing payment for services outside of 99designs means you will not be protected by our secure payment systems and other safeguards. Your safety and security are very important to us and we can’t protect your information in communications or payments sent outside of 99designs.

99designs will never ask you to pay outside of our website, via bank transfer or email. All fees and taxes are handled through and included in your payment on 99designs.

How to report requests for offsite payment

If someone is asking you to complete payment off-site or through another company, report it to us immediately. Contact payments@99designs.com to forward an email or link us to the message.

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