Starting from Jan 19th, 2026 we are migrating designers' payout to Hyperwallet, for more info please check this page: https://support.99designs.com/hc/en-us/articles/43258514355604-Setting-Up-Hyperwallet-Required-for-All-Designer-Payouts-by-January-19-2026
You may see that payment for a Contest or Project is “pending.” This likely means that it is in the 5-business-day review period. Once you’ve completed a Contest handover or delivered final files in a Project and the client has released the funds, a 5-business-day review period will commence before funds are automatically transferred to your Hyperwallet account. This review ensures that no administrative adjustments are necessary before the money is sent to your Hyperwallet.
For example:
- A client releases payment for a Project you completed on Monday.
- The next day (Tuesday), you finish the handover for a Contest you’ve won.
Here’s how the payout timeline will look:
- Your Project payment will arrive in your Hyperwallet account by the following Monday (5 business days after the client releases the funds).
- Your Contest prize will arrive by the following Tuesday, 5 business days after you completed the handover.
If your total earnings are below $25, the funds will remain in your account and automatically be sent once the minimum threshold is met.
(Note that 99designs operates as two separate corporate structures: a US-based entity and a European-based entity. The $25 minimum payout is accumulated independently based on which company sourced your earnings.)
For more details on other payout methods during the transition period, please visit this page https://support.99designs.com/hc/en-us/articles/43258514355604-Setting-Up-Hyperwallet-Required-for-All-Designer-Payouts-by-January-19-2026
You can view your earnings activity on your Earnings page.
If your payout is pending for longer than expected (see this page for processing times), feel free to send us a message at designersupport@99designs.com - we'll be happy to look into the request for you!