How do I delete my account?

Deleting your account is a permanent change and cannot be reversed.

When your 99designs account is deleted, you will lose access to all of your Vista signature services, including VistaCreate, VistaPrint, 99designs, and Vista Corporate Solutions. You will permanently lose all your personal data and projects.

Once your account is deleted, you will lose access to the following:

  • Your Vista account (login and password);
  • Your order history with any of the Vista signature services;
  • Your active subscriptions;
  • All created designs and projects
  • Order history
  • Uploaded files and other content with any of the Vista signature services; 
  • You will not be able to edit or reorder any products. If you want to order any of our products again, you must create a new account and re-design them.

Please note that we may be required by law to keep certain information (for example, records of transactions or shipments) and may still retain anonymous information. We will also maintain a record of this deletion request.

If you have any outstanding subscriptions or orders, you will be asked to cancel them before your account can be deleted. Additionally, after submitting your deletion request, please log out of your account on all devices using any of the Vista signature services.

To continue using our services, you must create a new account and start fresh.

You can request your account be deleted through the following steps:

  1. On the 99designs website, click the Sign in button in the top-right corner of the page.
  2. Click on your avatar in the top right corner > Account Settings > Log in Method
  3. Click on "Edit Account Details" -  this will redirect you to your VistaPrint Account Settings page where you can click the Security tab > Delete Account to begin the process
  4. Please refer to VistaPrint help article for more details - https://www.vistaprint.com/customer-care/help-center/360050089771/ 

As a reminder, deleting your account is permanent. If you’re not ready to delete your account, you can choose to withdraw your designs and unsubscribe from any notifications or marketing emails on the Settings page in your 99designs account.

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