How do I get a refund for my contest?

We offer a 100% money-back guarantee in case you’re not satisfied with the designs your contest receives.

To request a refund, please get in touch with our Support Team via email or Live Chat, or give us a quick call using one of the numbers listed below. 

United States: 1-800-513-1678

Australia: 03 9111 5799 

United Kingdom: +44 20 3319 6464

There are three exceptions for our money-back guarantee.

  1. We can’t refund a contest once you’ve chosen finalists and entered the final round.
  2. You need to request your refund within 60 days of payment.
  3. We can’t refund guaranteed contests. If your contest is guaranteed, please contact us, and one of our design consultants will give you a call to personally help you make your contest a success!


Wondering about our terms for 1-to-1 projects? Check here

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