What are private messages? How do I send or read a private message?

Private Messages are messages exchanged between members of 99designs through our site. As the name suggests, these messages aren’t public - no one can see them but the customer and the designer.  

To send a Private Message, click on the designer's name to get to their profile, then click on the 'Envelope' icon found to the right of their username, as seen below.

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To read any Private Messages addressed to you, click on the 'Envelope/Notification bubble' icon in the top right-hand corner of the site, as seen below.  

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If you have any unread messages, this icon will indicate the number of messages waiting for you.  Also note that when someone sends you a private message, we will send you a notification through to your email that is associated with your 99designs account. 

 

Note: A designer can’t originate a Private Message exchange with a customer during an active contest.

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