Private Messages are messages exchanged between members of 99designs on our site. They aren’t public - no one can see them but the customer and the designer.
To send a Private Message, click on the designer’s name to get to their profile, then click on the 'Envelope' icon found below their username.
To read any Private Messages addressed to you, click on the 'Speech bubble' icon in the top right-hand corner of the site, as seen below.
If you have any unread messages, this icon will indicate the number of messages waiting for you.
Note: A designer can’t originate a Private Message exchange with a customer during an active contest.