Private Messages are messages exchanged between members of 99designs through our site. As the name suggests, these messages aren’t public - no one can see them but the customer and the designer.
To send a Private Message, click on the designer's name to get to their profile, then click on the 'Envelope' icon found to the right of their username, as seen below.
To read any Private Messages addressed to you, click on the 'Envelope/Notification bubble' icon in the top right-hand corner of the site, as seen below.
If you have any unread messages, this icon will indicate the number of messages waiting for you. Also note that when someone sends you a private message, we will send you a notification through to your email that is associated with your 99designs account.
Note: A designer can’t originate a Private Message exchange with a customer during an active contest.