99designs is all about creating a place for designers to learn and grow and improve their skills, but we are also a professional marketplace that expects designers to create professional standard design work. We’ve set minimum quality standards to ensure clients receive quality designs, and to ensure designers are given the opportunity to create their best work.
We are constantly reviewing designer profiles to ensure they meet our quality standards, and we reserve the right to put designers’ accounts on hold if they do not meet them.
Each designer portfolio is judged by the level of professionalism and skills across all of the following quality standards:
- Execution of Design Principles: How well you execute typography, visual hierarchy, composition and color in your designs. This includes presenting a complete and professional profile of only your best work.
- Conceptual Thought: How well you develop creative concepts that effectively solve a client’s business needs, avoid generic design, avoid copying other designers, and follow our stock policy.
- Technical Skills and Deliverables: How well you organize and produce industry standard files and deliverables to clients.
- Client Communication and Satisfaction: How professionally you communicate to clients, keep a positive responsiveness score, successfully complete handovers and projects, gain positive client reviews, grow your repeat clients, and comply with our Designer Code of Conduct.
Designers whose accounts are put on hold for not meeting our quality standards are welcome to apply for account reactivation during open application periods throughout the year. Designers may not apply for account reactivation outside specific application periods. We’ll send out an announcement when application periods are open.
For examples of the level of quality we expect from our designers please visit our Pinterest page.
For design tips and resources please review the articles on our blog.