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  1. 99designs Help Center
  2. Designers
  3. Working with Clients

Working with Clients

  • Starting a Project
  • Responding to public reviews from clients
  • How to deal with unresponsive clients in 1-to-1 Projects
  • What is a Logo & brand guide contest?
  • How do I become certified for Logo and Brand Identity Pack Contests?
  • Can I submit animations or mockups of my designs to contests?
  • Brand Guide - Add on Deliverable in contests
  • What is the design handover?
  • What is a logo design contest with extra design deliverables?
  • Can I submit the same design to multiple contests?
  • How do I contact the client?
  • How do I respond to ratings and feedback?
  • Why am I not getting feedback on my designs?
  • Why did my design get a low star rating?
  • Why was my design declined in a contest?
  • Why was I eliminated from a contest?
  • Can the customer ask for my design files before the contest has ended?
  • Where can I find the NDAs I've signed?
  • I was promised the prize, but it's been awarded to someone else. What can I do?
  • Why is the customer taking so long to declare a winner?
  • Should I email the customer my design once I'm done?
  • What do I do if I don't get paid for winning a contest?
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