How can I connect my account to my Facebook profile?
To connect your account to your Facebook profile, go to My Account and click on the Social networking…
What cool features does my designer profile have?
Presentation is key to any professional activity and if there's one place to make yourself shine, it's on your…
Where can I edit my public profile?
To edit any information in your account or profile, simply go to the My account page.
You can edit your…
How do I verify my account?
When you’re prompted to verify your account at login, choose a social network (Facebook, Twitter, or…
What design files should I deliver to my clients?
At 99designs, designers are expected to deliver professional-standard design files. Your client may require…
Can I hide my entire profile so that it doesn't show up in search engines?
Anyone can see your profile. It’s not possible to hide it.
However, you can control what is or…
Why am I not getting feedback on my designs?
Our customer support team encourages contest holders to provide feedback on all the designs submitted to their…
Which package should I choose for my contest?
At 99designs, you can choose a Bronze, Silver, Gold or Platinum package for your design contest.
Why do I see an IO error when I upload my designs to a handover?
You could see an IO error for several different reasons.
First, make sure your file formats are correct,…
Why does selecting finalists make my contest guaranteed?
At the end of the Qualifying round, you need to select finalists to go into your contest’s Final…