What happens to my designs when a contest is held, locked, or refunded?
When a contest is held, locked, or refunded, your designs are hidden from everyone — yourself, other…
What is a held contest?
Contests that are on hold are like locked contests except the Contest Holder can resume the contest on their…
How can I know if any of the entries to my contest are stolen?
As a contest holder, the onus is on you to take reasonable steps to check that the winning design in your…
How to use the cropping tool
How do you get your designs to stand out in front of a client? The cropping tool may be your best…
What is the design handover?
Once a Contest Holder has declared a winner in their contest, the design handover process begins. If you’re the…
What design files should I deliver to my clients?
At 99designs, designers are expected to deliver professional-standard design files. Your client may require…
When and how do I report a contest?
You should report any contest that you see breaking the 99designs user guidelines. This way, you can help keep…
How do I give feedback to the designers in my contest?
You can give designers feedback in a number of ways:
Leave a comment. This is the most important and…
When will my matching website be delivered?
When running a Logo & hosted website design contest, your matching website will be delivered to you after…
Why does selecting finalists make my contest guaranteed?
At the end of the Qualifying round, you need to select finalists to go into your contest’s Final…