What happens to my designs when a contest is held, locked, or refunded?
When a contest is held, locked, or refunded, your designs are hidden from everyone — yourself, other…
What is a held contest?
Contests that are on hold are like locked contests except the Contest Holder can resume the contest on their…
When and how do I report a contest?
You should report any contest that you see breaking the 99designs user guidelines. This way, you can help keep…
Why is my contest locked? Can I get it unlocked?
A contest is locked when:
it violates our community guidelines
the contest holder hasn’t declared…
How come my contest isn't getting any entries?
If you’re not getting entries to your design contest, ask yourself these questions.
Is my contest…
How do I prepare my design entries for contests?
When you’re submitting designs to a contest, upload a JPEG or PNG file that’s smaller than 2048…
How can I know if any of the entries to my contest are stolen?
As a contest holder, the onus is on you to take reasonable steps to check that the winning design in your…
Why are the entries in some contests hidden?
When the entries in a contest are hidden, it’s usually because that contest is a blind contest—a…
How do I guarantee my design contest?
Guaranteed contests attract more designers, and more designs than ordinary contests.
To guarantee your…
How do I get a refund for my contest?
We offer a 100% money-back guarantee in case you’re not satisfied with the designs your contest…