What happens to my designs when a contest is held, locked, or refunded?
When a contest is held, locked, or refunded, your designs are hidden from everyone — yourself, other users, and the...
What is identity verification?
Why is my account being verified? 99designs is a professional marketplace and it's important for us to confirm the...
What is a locked contest?
When a contest is locked, all its entries are hidden, and a message from a 99designs staff member will be displayed in...
Why is my contest locked? Can I get it unlocked?
A contest is locked when: it violates our customer and or community guidelines the contest holder hasn’t declared a...
What are blind and private contests?
... holders. When browsing contests, you can also check if a contest is blind or private. Blind contests are intended to protect...
How to use the cropping tool
... for both contest submissions and when cultivating your portfolio, the cropping tool is a unique way to call attention to...
When and how do I report a contest?
...: No winner chosen: If a guaranteed contest has become locked, please report it so we can remind the customer to return and...
What is a held contest?
... do contests go on hold? There is a certain amount of time to select the contest finalists and winner. If that time...
What is the design handover?
... designer, here’s what happens next: First, you’ll be asked to upload a transparent PNG that is 1000 x 1000 pixels. This...
Why should I report a contest holder? How do I do it?
... report to us: Inappropriate content: If an inappropriate contest is posted, please let us know as soon as possible. We have a...