How long do payout requests take?
Different payment methods take different amounts of time.
Payoneer for instance, is the quickest way to get…
What is a payout and how do I request one?
In order to exchange your prize credits for cash, you need to request a payout.
Under My Account, go to your…
How long do design contests take, and what's involved?
For all design categories except for Website and app design, the contest will usually run for 7 days. A customer…
How many credits do I have?
To check on your credit balance, click on your image at top-right of the site, then select Credits from the…
How do I award a winner?
You have 14 days after the contest has ended to pick a winning design.
To award a winner in your contest,…
How do I select designers for the Final round?
Your finalists are the top-performing designers in your contest’s 'Qualifying round'. After the 'Qualifying…
What fees do you charge?
We offer a choice of four payment providers, and the fees vary for each.
Payoneer: no withdrawal…
How come my contest isn't getting any entries?
If you’re not getting entries to your design contest, ask yourself these questions.
Is my contest…
What is the Design Handover and how does it work?
The Design Handover is the stage where you and the designer sign the Design Transfer Agreement and your designer…
What are credits?
Once you’ve won a 99designs contest, and completed the Design handover, the contests prize will be…