What is a payout and how do I request one?
In order to exchange your prize credits for cash, you need to request a payout.
Under My Account, go to your…
Are contests limited to US-based designers?
No — designers from all over the world can (and do!) compete in our design contests, but you should make…
How many credits do I have?
To check on your credit balance, click on your image at top-right of the site, then select Credits from the…
What are credits?
Once you’ve won a 99designs contest, and completed the Design handover, the contests prize will be…
How do I submit a design into a contest?
Submitting a design is a breeze!
From the contest page, click the orange "Submit Design". Once you've entered…
How do I run a successful design contest?
The key to a successful design contest is to stay active.
Give designers feedback: Log into your 99designs…
How long do payout requests take?
Different payment methods take different amounts of time.
Payoneer for instance, is the quickest way to get…
How do I award a winner?
You have 14 days after the contest has ended to pick a winning design.
To award a winner in your contest,…
How do I get a refund for my contest?
We offer a 100% money-back guarantee in case you’re not satisfied with the designs your contest…
How do I write a good design brief?
Writing an on-point design brief is the first key to success when running a design contest. An effective…