What is a payout and how do I request one?
In order to exchange your prize credits for cash, you need to request a payout.
Under My Account, go to your…
Are contests limited to US-based designers?
No — designers from all over the world can (and do!) compete in our design contests, but you should make…
How many credits do I have?
To check on your credit balance, click on your image at top-right of the site, then select Credits from the…
How do I submit a design into a contest?
Submitting a design is a breeze!
From the contest page, click the orange "Submit Design". Once you've entered…
How do I run a successful design contest?
The key to a successful design contest is to stay active.
Give designers feedback: Log into your 99designs…
What are credits?
Once you’ve won a 99designs contest, and completed the Design handover, the contests prize will be…
How long do payout requests take?
Different payment methods take different amounts of time.
Payoneer for instance, is the quickest way to get…
What is the design handover?
Once a Contest Holder has declared a winner in their contest, the design handover process begins.
How do I award a winner?
You have 14 days after the contest has ended to pick a winning design.
To award a winner in your contest,…
How do I get a refund for my contest?
We offer a 100% money-back guarantee in case you’re not satisfied with the designs your contest…