General
Account Security
- Two-Factor Authentication
- I'm having trouble getting through reCAPTCHA. What should I do?
- What are 99designs’ local domains?
- I received an offer for a discounted 99designs package. How can I tell it’s real?
- How do I tell if an email is really from 99designs?
- I was sent a link to 99designs. How can I tell it's real?
Account management
- How often are notifications sent?
- Clients: Here's how to change your 99designs email and website notifications
- How many credits do I have?
- How do I change my password?
- I forgot my login password! Can I get a new one?
- How do I change my email address?
Guidelines and policies
- Non-Circumvention Policy
- Client Guidelines
- Designer Code of Conduct
- How does 99designs’ warning system work?
- Concept Originality Policy
- Stock Image and Clip Art Policy