You may have noticed a new feature on Top Level Designer Profiles - Services!
Outlined below are some of the most commonly asked questions about Services and instructions for how to get the most out of offering Services to clients.
What is Services?
Services allows you to predefine jobs that you will do via 1-to-1 Projects. You define what you are going to do, at what price and in what timeframe. Simple!
Here's an example:
How do I set up a Service?
1. Go to your profile and look for the Service tab.
2. There you will see a button to Add a Service.
3. Enter the required Service details in the form and hit save.
When the Service is enabled, it will be available for potential clients to purchase. Please make sure you only enable Services you are able to complete in the timeframe you specified. Disable your Services when you are away on vacation or otherwise unable to work.
In the description of your service you can outline your terms including your refund policy and project timeline.
You can enable up to 5 Services at a time.
Where will my Services be visible?
Clients will be able to see your Service offerings in 3 places - when they invite you to work, after they leave you a review, and in the Services tab on your profile.
What kind of Services can I set up?
You can set up virtually any kind of Service you'd like, but here are some common examples:
- Logo design
- Web design
- 3D Rendering
- Car wraps
- Packaging design
- Tattoo design
- Whatever your specialty is! etc...
For now the category structure is the same as we offer for contests, but we will be accepting new category suggestions because we believe that Services expands the possibilities for the kind of creative work that can be sold at 99designs.
What happens when a client requests a Service?
You'll receive the Service request via 1-to-1 projects. Then, the client will receive an invoice to pay for the cost of the Service and may ask you additional questions about the Service.
You should respond to the Service request ASAP to answer any questions the client may have and get any information you'll need to complete the Service.