I'm having problems uploading my work. What should I do?

The problem’s likely to be file size. Make sure your file meets the following submission requirements:

Minimum size: 960 x 960px

Maximum size: 2040 x 8160px

File formats: PNG, GIF or JPG

Color mode: RGB

If you’re still having problems, try clearing your browser’s cache, checking your network connection, and testing for the issue using a different browser or computer.

Still stuck? Try contact our Designer Support Team to help troubleshoot.

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