My account has been hacked. What should I do?

If you are unable to access your account and fear it has been hacked, contact us immediately at payments@99designs.com. Provide as many details as you can about your account, including:

  • The email address you use to log into your account
  • The date of your last successful login to your 99designs account
  • Why you fear your account has been hacked

Your safety is of the utmost importance to us. The sooner you reach out to us about with your concerns, the better. We review each notice carefully and will take immediate steps to recover a hacked account.

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